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WINDOWS MOBILE SMARTPHONE: FAQ

How to upgrade to a full version?
Please purchase the full version from MobileReference.com or from one of our distributors.

How to reboot (soft reset) Smartphone?
Power the device down.

Will I loose any software after a soft reboot?
No software will be lost after soft reboot. The soft reboot closes all the programs and frees up memory.

Do I need a registration code?
No. Please download the full version from MobileReference.com or from one of our distributors (Handango, PocketGear).

Can I install your programs on an extension card?
Yes. All programs can be installed on an extension card.

Can I download the program over the air?
Yes. You need to purchase directly from MobiPocket. Go to m.mobipocket.com and search keyword MobileReference.

Do your programs work with Windows Mobile 5.0?
Yes. All programs work with Windows Mobile 5.0.

I have a Mac computer. Can I install the software on my PDA?
Yes. You need to manually install the Free MobiPocket Reader on your handheld. Then just transfer the e-book to your handheld and enjoy the reading.

Can the software run in any resolution ? horizontal screen?
Yes. The software can run in any resolution, vertical or horizontal.

Can I install multiple MobileReference guides on my PDA?
Yes. You can install as many guides as you want.

I installed the guide to my device, but I do not see the icon for the guide?
The e-book does not have its own icon. Please open the MobiPocket Reader and select the e-book from the library.

Manual MobiPocket Reader Installation on a Handheld Device
1. Transfer the mobireader.cab to the handheld device.
2. On the handheld device, click or tap on the mobireader.cab icon to start installation.

When I try to unzip a file, I get the error message: "The compressed (zipped) Folder is invalid or corrupted?
The most likely reason is an incomplete download - sometimes the network drops the download and you are left with half the file. We suggest that you check the file size (Right-click>Properties). Compare the "downloaded file" size to the file size on the server. Re-downloading the file always solves the problem. If it doesn't, please let us know, the file could have been compromised on the server. In this case we will re-upload the file and let you know when it is ready for download.

Contact Information:

Please direct questions about the MobiPocket Reader to www.mobipocket.com/forum

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